Jenny Willott: Protecting our Post Offices

May 12, 2014 12:22 PM
Originally published by UK Liberal Democrats

Today Jenny Willott highlighted the Liberal Democrats' commitments to modernising the Post Office that ensure a sustainable future.

Following two decades of decline, the post office network has now stabilised. Through the Network Transformation Programme, which the Government has invested a total of £2 billion in, thousands of branches have now been modernised.

Jenny said:

"My vision, and I believe it is one that we all share, is of a modern, financially sustainable Post Office that delivers exceptional services for its clients, that leads the market in customer service, and is present in every community across the country.

As of last week, over 3,500 post offices signed to convert to the new models, which means that customers are benefitting from improved access to Post Office services. Modernised branches are providing access to services for an additional 60,000 hours a week.

"For the first time in the history of the Post Office, there are now more competitor mails access points than there are post office branches."

In response to the threat of competition, Jenny said that the Government is ensuring that the Network Transformation will be completed quickly. New lower cost systems and processes will be put in place to eliminate losses that will be beneficial for staff, customers and the business.

Through modernised post offices, customers will have a better say in how their post office is run and the types of services that can be offered.

Check out the map below to see the post offices we've modernised in your local area.